Skip to main content
Order before 2pm for same-day dispatch * Mon – Fri, excluding UK Bank Holidays. Kite

Privacy Policy

Privacy Policy

This privacy policy governs the collection, storage and use of personal information by Scribbler Limited ("Scribbler", "we" or "us") when you visit the Scribbler website at http://www.scribbler.com. If you have any questions about the use of personal information collected about you through the Website, please contact Scribbler via customerservice@scribbler.com.

This privacy policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you.

Please read this privacy policy carefully – by accessing or browsing this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website. This privacy policy was last updated on 21st November, 2018. Please check back regularly to keep informed of updates to this privacy policy.

 

Who we are

Scribbler is a trading name of Scribbler Limited. This Website is owned by Scribbler Limited (company registration 01863486) whose registered offices are at 9 Harmsworth Street, London, SE17 3TJ.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means:

Email us at: customerservice@scribbler.com;

Write to us at: Scribbler Customer Services, 9 Harmsworth Street, London SE17 3TJ.

 

Topics

What information do we collect about you?

How will we use the information about you?

Referrals

Marketing

Access to your information and correction

Cookies

Other websites

Changes to our privacy policy

How to contact us

What information do we collect about you?

 

The personal information we collect about you

When you access and browse this Website (including when you submit personal information to us through data entry fields on the Website), we may collect the following information from you:

Your title, forename and surname;

Your billing address and your delivery address and country;

Your phone, mobile and e-mail details;

Your payment card details; and

Your marketing communication preferences.

How will we use the information about you?

Scribbler (or third-party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes:

To make this Website available to you and to provide you with content which is tailored to your individual tastes;

To complete any purchases, you make through this Website and deliver those purchases to you;

To provide you with any other services that you request from us;

To send you Scribbler marketing communications, as described below.

We may also collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

 

Disclosures of your personal information

Scribbler Limited is legally responsible for the collection of your personal information through the Website and its subsequent storage and use.

In order to provide and maintain the Website, and to supply you with products and services that you order through the Website, we engage third party suppliers to help us fulfil our responsibilities. We may disclose your personal data to these third-party suppliers for these purposes, although we will at all times control and be responsible for their use of your personal information. In particular, we will never allow our third-party suppliers to use your personal information in a way that is contrary to the requirements of this privacy policy or applicable data protection law.

Other than disclosures we make to our third-party suppliers and affiliated Scribbler companies, we will not disclose, sell or rent your personal information to any third party for commercial purposes.

However, if a third party were to acquire all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. Please note that we may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

 

International transfers

In the course of providing the website and its accompanying services to you, we may transfer your personal information to Scribbler companies or third-party providers and data processors located in countries outside of the European Economic Area (including Guernsey). Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will at all times continue to be governed by this privacy policy.

 

Scribbler Marketing Communications

Scribbler and affiliated Scribbler companies may contact you occasionally (including by e-mail and SMS) with details of Scribbler branded products, services and special offers that it (or they) think may interest you or otherwise for customer research purposes. However, we will only do this where we are permitted to do so by law and provided that you have not informed us that you do not wish to be contacted for these purposes.

You always have the right to ask us not to contact you for these purposes at any time. You can do this by writing to us by post or by e-mail at the address provided above. When contacting us, please provide your name, contact details and, if you have one, your Scribbler account number or correspondence reference so that we may respond promptly to your request. 

If you no longer wish to be contacted for marketing purposes, please click here, or if you wish to have your details removed click here to contact us.

 

Access to your information and correction

You have the following rights:

The right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);

The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and

The right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

 

Cookies

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain standard internet log information and visitor behaviour information.

This information is used to track visitor use of the website and to compile statistical reports on website activity.  We also use cookies to improve your user experience, by remembering your basket items when you return to the site.  The cookie information may help enable us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes.

However, you may change your website browser settings to reject or delete cookies, although please note that if you do this it may impair the functionality of this Website, see examples below. As the means by which you can do this vary from web browser to web browser, please refer to your web browser's help menu for further information about refusing or deleting cookies.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

 

Other websites and security

This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this Website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

 

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

 

By Email: customerservice@scribbler.com

By Phone: +44 (0) 3330 066 270

By post address to Scribbler Holdings Ltd, 9 Harmsworth Street, London, SE17 3TJ